PRIVACY POLICY
PRIVACY
We are committed to protecting and respecting the privacy of all visitors and users of Guzella.eu (the
“Website).
Please read the following carefully to understand our policy and practices regarding your personal
information collected through the Website, and how we will treat it. We will only use your personal
information collected through this Website in accordance with this privacy policy and applicable
current data protection laws.
This policy (together with our terms and conditions) sets out the basis on which any personal
information we collect from you via this Website, or that you provide to us via this Website, will be
treated by us. Please read the following carefully to understand our policy and practices regarding
your personal information collected through this Website. This policy is not intended to and does not
create any contractual or other legal right in or on behalf of any party.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Guzella of Kodaman
Sokak No:71 Osmanbey, Istanbul – Turkey 34363.
You should print a copy of this privacy policy for future reference.
WHAT PERSONAL INFORMATION DO WE COLLECT?
We do not collect any personal information about you on our Website unless you choose to provide
it to us voluntarily. If you decide to place an order with us, there is certain personal information that
we will require from you in order to process your order. We define “personal information” as
information that is unique to you and might include your name, delivery address, credit/debit card
number and expiration date, billing address, e-mail address, telephone number, your age,
occupation, and style interests.
We may also collect the following data about you to help us improve our service to you:
• Information that you provide by filling in forms on our Website. This includes information
provided at the time of registering to use our Website, subscribing to any service which we provide,
posting material or requesting further services. We may also ask you for information when you enter
a competition or promotion, and when you report a problem with our Website.
• If you contact us, we may keep a record of that correspondence.
• We may also ask you to complete surveys that we use for research purposes, although you
do not have to respond to them.
• Details of transactions you carry out through our Website and of the fulfilment of your
orders.
• Details of your visits to our Website including, but not limited to, traffic data, location data,
weblogs and other communication data, whether this is required for our own billing purposes or
otherwise and the resources that you access on our Website.
INFORMATION COLLECTED FROM CHILDREN
We are strongly committed to preserving online privacy for all of our Website visitors, including
children. The Website is a general audience site, and we do not knowingly collect information about
children or sell products to children. Consistent with the Children’s Online Privacy Protection Act, we
will not knowingly collect any information from children under the age of 13. If you are under the age
of 13, you are not permitted to submit information to the Website.
IP ADDRESSES AND COOKIES
An Internet Protocol (IP) address is a set of numbers, which is assigned to your computer during a
browsing session. It is automatically logged by our servers and used to collect traffic data about
visitors to our Website. We do not use your IP address to identify you personally.
Our Website uses cookies to distinguish you from other users of our Website and to keep track of
your visits. This helps us to provide you with the very best experience when you browse our Website
and to make improvements. For detailed information on the Cookies which we use and the reasons
why we use them, see our Cookie Policy.
SITE STATISTICS
USE OF ANALYTICS TOOLS
In order to better serve our Website visitors and customers we may use Google Analytics features
such as Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign
Manager integration and/or Google Analytics Demographics and Interest Reporting (Google Display
Advertising Features).
You can opt-out of the Google Display Advertising Features and customise Google Display Network
ads using the Ad Settings.
As an added privacy measure, you can use the Google Analytics opt-out browser add on.
We will not facilitate the merging of personally-identifiable information we hold or collect with non-
personally identifiable information collected from the Google Display Advertising Features unless we
have received your active prior consent to such merger.
We may use Remarketing with Google Analytics to advertise online. Third party vendors, including
Google, may show our ads on sites across the internet. We and third party vendors, including Google,
may use cookies set by the Google Display Advertising Features to inform, optimise and determine
which ads you see on our Website, including ads based on your previous visits to our Website.
Regarding Google Display Network Impression Reporting and the DoubleClick Campaign Manager
integration, we and third party vendors, including Google, may use cookies set by the Google Display
Advertising Features to analyse and report on ads used on our Website including but not limited to
the impressions created by the ads and how these interact with other ad features and other features
and services.
Regarding Google Analytics Demographics and Interest Reporting, we may use data from Google's
Interest-based advertising and/or third party audience data (such as age, gender and interests) with
Google Analytics to target and improve our marketing campaigns, marketing strategies and our
Website content.
WHERE WE STORE YOUR PERSONAL INFORMATION
We use a trusted third party payment processing service to process your payment to us and we do
not store your credit/debit card information.
With respect to your personal information that we do store, such as your name, address, email
address, telephone number, age, occupation, and style preferences, we follow strict security
procedures in the storage and disclosure of personal information to prevent unauthorised access or
unlawful processing of your personal information. We keep your information confidential and store it
on a secure server which is password protected and hidden behind a firewall.
We use secure socket layer software (SSL) to encrypt all of your personal information including your
name and address. This technology prevents you from inadvertently revealing personal information
using an insecure connection.
The GeoTrust program allows you to learn more about websites you visit before you submit any
confidential information. When you see a GeoTrust logo, clicking on it will verify that this Website is
secure.
You can elect to save your credit or debit card details once your order on our Website has been
processed, to make any future orders easier. However, for your security you will need to enter your
card’s 3-digit security code for every subsequent transaction where you elect to use the saved
credit/debit card. If you elect to store your credit or debit card details after an order on the Website,
your credit/debit card details will be stored with our payment processor.
USES MADE OF YOUR PERSONAL INFORMATION
Aside from fulfilling your order placed on our Website, we may use information held about you to:
• set up, manage your account and contact you about your account;
• ensure that content from our Website is presented in the most effective manner for you and
for your computer;
• provide you with information, products or services that you request from us or which we feel
may interest you, where you have consented to be contacted for such purposes;
• carry out our obligations arising from any contracts entered into between you and us;
• allow you to participate in interactive features of our service, when you choose to do so; and,
• notify you about changes to our service.
MARKETING AND COMMUNICATIONS
You will have the opportunity to subscribe to certain areas of the Website. For instance you may wish
to receive our newsletter or other marketing information (by E-Mail or Direct Mail) or enter
competitions. In these circumstances we will ask for additional information, such as your age,
occupation, style interests etc. We will also treat this information as “personal information,” as
described in this policy. This will help us to target our marketing in a way we feel would be of specific
interest to you. We may from time to time send with your ordered products, inserts advertising the
goods or services of unrelated third party companies. However, we do not pass on your personal
information to these third party companies, except as provided in the Disclosure of Your Information
section below.
DISCLOSURE OF YOUR INFORMATION
We will only pass on your personal information to third parties if it is an essential part of our
transaction with you (i.e. passing on your name and address to our carriers, or telephone number
should there be a query with delivery, or using a third-party payment processor to process your
payment for your purchase on our Website).
We may disclose your personal information:
• As you expressly authorize us to do so;
• As necessary to provide products and services to you;
• As necessary to allow our contractors or agents to provide services for us in connection with
our transactions with you;
• If our parent company, Guzella, or substantially all of its assets are acquired by a third party
in which case personal information held by it about its customers will be one of the transferred
assets and, in which case, we may disclose your personal information to the prospective seller or
buyer of such business or assets;
• to protect our customers and Website from fraud and theft, we may pass on personal
information that we obtain from making identity checks, together with account information to
organizations including law enforcement agencies, involved in fraud prevention and detection and
credit risk reduction;
• if we are under a duty to disclose or share your personal information in order to comply with
any legal obligation; or,
• in order to enforce or apply our terms of use or terms and conditions of supply of products
and other agreements; or to protect the rights, property, or safety of our parent company, our
customers, or others.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the personal
information you provide to us without your consent.
YOUR RIGHTS
OPTING OUT
You have the right to ask us not to process your personal information for marketing purposes. We
will inform you (before collecting your data) if we intend to use your data for such purposes or if we
intend to disclose your information to any third party for such purposes. If do not wish to receive
marketing information from us you have the option of ‘opting out’. Clear instructions on how to opt
out of each area will be detailed specifically (for instance at the bottom of our e-newsletter you will
have the option ‘To unsubscribe form our emails click here’). Alternatively, please let us know in
writing.
Our Website may, from time to time, contain links to and from the websites of our partner networks,
advertisers and affiliates. If you follow a link to any of these websites, please note that these
websites have their own privacy policies and that we do not accept any responsibility or liability for
these policies. Please check these policies before you submit any personal information to these
websites.
ACCESS TO INFORMATION
You are entitled to see the information held about you and you may ask us to make any necessary
changes to ensure that it is accurate and kept up to date. If you wish to do this, please write to us at
guzella@guzella.eu. We may charge you an administrative fee to meet our costs in providing you
with details of the information we hold about you.
CHANGES TO OUR PRIVACY POLICY
We reserve the right to change this policy at any time. If we change our privacy policy we will post
the changes on this website. The most recent version of this policy is reflected by the date located at
the bottom of this policy.
CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and should be
addressed to guzella@guzella.eu.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Guzella of Kodaman
Sokak No:71 Osmanbey, Istanbul – Turkey 34363.